Frequently Asked Questions
How far in advance should I place my order?
Orders should be placed at least 48 hours in advance. Large or custom orders should be placed at least two weeks in advance. For last-minute orders, please contact us directly at inquiries@gatherandgivepdx.com or call 503.395.7676 and we will do our best to accommodate you!
How should charcuterie be served?
Charcuterie and cheeses are best served at room temperature, therefore, we recommend keeping your tray or box refrigerated until 45 minutes before serving.
Do you offer delivery?
We do! We offer complimentary delivery within the Wilsonville area and throughout greater Portland. Due to fluctuating gas prices, delivery charges are subject to change. The exact delivery charge will be provided upon order confirmation.
Can I pick up my order?
To better serve our clients, Gather + Give is a delivery focused service. This allows us to streamline operations and focus on quality, craftsmanship, and a seamless experience from preparation to arrival. what we do best. Do you have a storefront?
Can you accommodate food allergies, dietary restrictions, or an alternative food lifestyle?
Yes, all of our offerings can be made, vegetarian, nut-free, or gluten-free. We will make every effort to accommodate food allergies, but cannot guarantee a 100% allergen-free environment.
Are you licensed and insured?
Gather + Give, LLC is fully licensed by the state of Oregon and by the Oregon Department of Agriculture. Gather + Give is insured through Farmers Business Insurance.
What is your cancellation policy?
ONLINE ORDERS:
Our planning process begins the moment your order is received. By purchasing this product, the payer acknowledges and agrees that 50% of the total on this transaction is a non-refundable deposit. In order to receive a 50% refund, cancellation must be requested, in writing, to inquiries@gatherandgivepdx.com 48hrs before the scheduled order date. No refunds will be issued for cancellations requested less than 48hrs before the scheduled order date. Please note: this policy does not apply to Grazing Tables and is outlined in the client/business contract.